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Frequently Asked Questions
Acceptable Use Policy (AUP)
All users of YouGotHosting's services, and all customers upon signing up for YouGotHosting's services, agree to comply with YouGotHosting's Acceptable Use Policy ("AUP"). The spirit of the AUP is to ensure customers are using YouGotHosting's services with due regard to the rights of other Internet users and in conformity with the requirements of YouGotHosting's network environment. The AUP are not exhaustive and YouGotHosting reserves the right to add, delete, or modify any provision of its AUP at any time without notice, effective upon either the posting of the modified AUP to www.YouGotHosting.com or notification of the modified AUP. Any complaints about a customer's violation of the AUP should be sent to general@yougothosting.com.
Acceptable Use Policy (AUP) Violations:
Violation of the AUP is strictly prohibited. Any violation will result in immediate suspension, termination and/or compensations awarded to YouGotHosting for damages caused by these violations as detailed in this Policy. You shall remain solely liable and responsible for your use of the Plan(s) and any all content that you display, upload, download, or transmit through the use of the Plan(s). YouGotHosting will be the sole arbiter as to what constitutes a violation of this policy.
Illegal Use:
YouGotHosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing YouGotHosting services, all YouGotHosting customers certify that they and/or the organization they represent in procuring services from YouGotHosting are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a 'suspected terrorist' as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto.
Usage of allotted Resources:
Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes agreed to in the stipulated measurements outlined on the web site at the time of sign-up (or other measurements of services in the form of gigabytes, terabytes, etc.) per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). YouGotHosting will monitor Customer's bandwidth and disk usage. YouGotHosting shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in YouGotHosting's sole and absolute discretion. If YouGotHosting takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.
Usage of Server Resources:
Customer agrees that Customer shall not use excessive amounts of server resources (such as, but not limited to, CPU time & memory usage) on any of YouGotHosting's servers. Any violation of this policy may result in corrective action by YouGotHosting, including assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in YouGotHosting's sole and absolute discretion. If YouGotHosting takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.
E-mail Spamming:
Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to YouGotHosting's customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a Web site hosted on a YouGotHosting server, and selling or distributing software (on a Web site residing on a YouGotHosting server) that facilitates spamming. Violators will be assessed a minimum fine of $200 and will face immediate suspension. YouGotHosting reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
Multimedia Files:
Multimedia files are defined as any graphics, audio, and video files. YouGotHosting Web Hosting Plans are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any Web site whose disk space usage for storing multimedia files exceeds 70% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.
Adult Content:
Adult-oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content of any kind or provide links to adult content elsewhere. We also prohibit sites that provide storage, sale, distribution, hypertext link to, advertisement, promotion or hosting of material that is unlawful, defamatory, obscene, harmful, threatening, harassing, or an intrusion of privacy or publicity rights, or otherwise objectionable.
Child Pornography:
The use of YouGotHosting's services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. YouGotHosting is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.
CGI-scripts:
Cgi-script sharing among domains not hosted by YouGotHosting is strictly prohibited. Any CGI-scripts considered to be harming system performance or network integrity will be shut down without prior notice. Also, excessive CPU processing or memory usage is strictly prohibited on any YouGotHosting server.
System and Network Abuse:
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
System and Network Security:
Any form of violation of YouGotHosting's, or any third party's server, system, or network security through the use of the Plan(s) are prohibited and may result in criminal or civil liability. YouGotHosting may investigate such incidents involving such violations and cooperate with the proper law enforcement authorities if a criminal violation is suspected. This includes, without limitation: (1) distributing or hosting content, destructive or harmful content including, without limitation, viruses, Trojan Horses, worms, time bombs, cancel bots or any computer programming routines that may damage or interfere with any system, program, data or personal information; (2) any form of hacking or unauthorized access, which includes, without limitation, use probing, or scanning of systems security or authentication measures, data or traffic; (3) interference with service to any user, host, or network including any form of attempts to overload a system, any form of system attacks, or forgery which can come from any kind of program/script/command or messages of any kind designed to interfere with a user's terminal session, via any means, locally or by Internet; (4) any form of interception which includes, without limitation, unauthorized monitoring of data or traffic on any network, server or system without express authorization from the owner; (5) any form of avoidance of system restriction; (6) and any form of failure to safeguard accounts which includes, without limitation, failure to prevent unauthorized access by giving away passwords. YouGotHosting reserves the right to limit or disable any and all account features that may compromise server security.
Viruses and Other Destructive Activities:
Use of YouGotHosting's services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use YouGotHosting's services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.
Fraudulent Content:
Offering or distributing any fraudulent goods, services, schemes or promotions (e.g. - make money fast schemes, chain-letters, pyramid schemes), or submitting false data on any sign-up form, contract or online application through registration, or any fraudulent use of information obtained through the use of the Plans, including, without limitation, use of credit card numbers, phone numbers, e-mail addresses, or home addresses is strictly prohibited.

 
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